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— | en:3.6:install_faq [2017/10/25 14:28] (current) – created - external edit 127.0.0.1 | ||
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+ | === Possible problems after installation. === | ||
+ | |||
+ | **1) I performed a platform action and suddenly a blank page is displayed** | ||
+ | |||
+ | A PHP error has being triggered. | ||
+ | |||
+ | The most possible reason is that some php module hasn't been installed or php version is too old. In most cases a php module installation / upgrade is required. | ||
+ | If fatal error still exists contact us. | ||
+ | |||
+ | **2) In various pages the following message is being displayed** | ||
+ | |||
+ | "'' | ||
+ | |||
+ | |||
+ | |||
+ | This is due to upgrade from mysql version 5.0 to version 5.1. In mysql version 5.1 the structure of table proc has been changed. | ||
+ | |||
+ | From terminal enter the following command: | ||
+ | "'' | ||
+ | |||
+ | mysql will be upgraded correctly. After that, continue with the platform upgrade. |